ABOUT US
Identification Requirements
Notaries are required to keep records of clients and ensure appropriate identification of the client has taken place.
Please make sure you bring with you:
- Photographic Identification
- Proof of address
For business clients, notaries will (in addition to checking your personal identity) often need to establish that the company or organisation which you represent actually exists and in many cases that you are authorised to represent that company or organisation. In the case of companies or organisations based in the United Kingdom, the notary will generally conduct his own checks to satisfy himself that the company or organisation exists.
In some cases (particularly for companies or organisations established overseas) he may ask you to produce certain documents. These might include a certificate of incorporation, good standing certificate or other similar evidence.
- Constitutional documents (e.g. memorandum and articles of association)
- Power of Attorney
- Chamber of Commerce certificate
- Board Resolutions
- Authorised signatory book (in the case of banks)
Your notary will be happy to advise exactly what will be required in any particular case.
Regulatory Information
Our notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury:
The Faculty Office
1, The Sanctuary
Westminster
London
SW1P 3JT
Telephone: 020 7222 5381
E-mail: Faculty.office@1thesanctuary.com
Website: www.facultyoffice.org.uk
If you are dissatisfied about the service you have received, please do not hesitate to contact our firm:
Mayfair Notaries
Level 1 Devonshire House,
One Mayfair Place,
Mayfair,
London
W1J 8AJ
Telephone: 0203 488 3309
E-mail: hello@mayfairnotaries.com
Website: www.mayfairnotaries.com
If we are unable to resolve the matter you may then complain to The Notaries Society, of which all our notaries are members, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.
In that case please write (but do not enclose any original documents) with full details of your complaint to:
The Secretary of The Notaries Society
Old Church Chambers
23 Sandhill Road
St James
Northampton NN5 5LH
Telephone: 01604 758908
E-mail: secretary@thenotariessociety.org.uk
If you have any difficulty making a complaint in writing, please do not hesitate to call The Notaries Society/the Faculty Office for assistance.
Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 6 months from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman*, if you are not happy with the result:
Legal Ombudsman
PO Box 6806,
Wolverhampton WV1 9WJ
Telephone: 0300 555 0333
E-mail: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman:
Within six months of receiving a final response to your complaint and
*certain kinds of commercial entities are not eligible to make a complaint to the Legal Ombudsman – please refer to the Legal Ombudsman Scheme Rules or consult the Faculty Office.
Insurance
In line with regulatory requirements, our notarial practice is protected by professional indemnity insurance to a limit of liability of £1,000,000.00 for any one claim.
Our notaries are also protected by fidelity insurance through the Notaries Guarantee scheme.